Dr. Lacrone got it right in his article at the hyperlink above. Organizational support, supervisor support, training and development opportunities, a bit of self determination – these all exert powerful forces toward employees’ will to remain with an organization. It goes back to the relational over the transactional. Viewing employee retention through the lens of salary and benefits makes for a transactional employer-employee hierarchy. Providing support, meaningful work, a climate of trust and growth – these make for a relational employer-employee relationship. In managing employee turnover, focus on the relational over the transactional.